Overview

Bisk Education, a leader in online education services, needed to streamline its software development process while reducing costs. Facing challenges with agile methodology adoption, team transitions, and maintaining uptime, Bisk partnered with Vice Software to optimize operations and deliver high-quality solutions efficiently.

Challenges

Bisk Education required a development partner who could:

✅ Improve their agile development processes.
✅ Maintain seamless operations during a transition of in-house development teams.
✅ Ensure zero downtime during key business operations.
✅ Reduce costs while enhancing software quality.
✅ Provide round-the-clock support without contractual restrictions.

Vice Software’s Approach

Proactive Process Improvement

✔ Identified gaps in agile processes and independently brought in an agile expert to enhance team workflows
🎥 Watch Testimonial

Seamless Team Integration

✔ Daily stand-ups and close collaboration using Microsoft tools, Azure DevOps, and Slack facilitated smooth operations
🎥 Watch Testimonial

Zero Downtime Transition

✔ Offshore resources learned and took over roles previously managed by in-house staff, ensuring uninterrupted operations
🎥 Watch Testimonial

Agile and Responsive Support

✔ Round-the-clock availability for production releases, even beyond contractual obligations
🎥 Watch Testimonial

Enhanced Transparency

✔ Regular sprint demos, live and recorded, for improved decision-making and training efficiency
🎥 Watch Testimonial

Results

Through their partnership with Vice Software, Bisk achieved:

🚀 Improved Agile Practices – Enhanced software development processes with expert-led agile training and implementation.
💰 Cost Reduction Without Downtime – Achieved significant savings while ensuring uninterrupted business operations.
🤝 Enhanced Development Collaboration – A team that felt like an extension of Bisk rather than an outsourced provider.
⚡ Faster Issue Resolution – Quick turnaround on problem-solving with detailed documentation and solution-based approaches.
🏆 Long-Term Business Impact – Vice Software became a trusted partner, with Bisk’s leadership expressing intent to work with them again in future roles.

Client Endorsement

“Vice Software went above and beyond contractual obligations to ensure our success. Their proactive approach to improving agile processes and their commitment to zero downtime made them an invaluable partner.” – George Gaber, Former VP of Technology Management at Bisk Education

Conclusion

Vice Software’s partnership with Bisk Education showcases their ability to seamlessly integrate with existing teams, drive agile transformations, and deliver high-value software solutions at a cost-effective rate. Their people-centric approach, combined with technical excellence and proactive problem-solving, set them apart as a premier outsourced development partner.

💡 Want to see similar results for your business? Contact Vice Software today.